Safety, emergency help and lost & found
Call police on 100 and an ambulance on 102 / 108, or 112 for any emergency. Police help desks and medical posts are set up near the ghats; tap a number below to call.
All helplines
| Emergency Helpline | 112 |
| Fire Brigade | 101 |
| Ambulance | 102 / 108 |
| Police | 100 |
| Disaster Management | 1077 |
| Women Helpline | 1091 |
| Child Helpline | 1098 |
| Mental Health Helpline (Kiran) | 1800-599-0019 |
| Road Accident Emergency | 1073 |
| Blood Bank Information | 104 |
| National Ambulance Service | 108 |
| Railway Enquiry & Security | 139 / 182 |
| Tourist Helpline | 1363 / 1800111363 |
| Traffic Police Helpline | 103 |
| Railway Women Safety | 1512 |
| Missing Child/Women | 1094 |
| Disaster Relief (NDRF) | 011-24363260 |
| Senior Citizen | 1090 |
| Cyber Crime | 1930 |
| Citizen Call Centre | 18001208040 |
| NIC Service | 1800111555 |
If someone gets lost
- Stay calm and go to the agreed meeting point.
- Tell the nearest police help desk or lost-and-found centre; show a photo on your phone.
- Report it on the Lost & Found page with a description and your phone number.
- Before you set out, write your phone number on a card in every child's and elderly person's pocket.
Crowd safety
- Avoid the peak hours of Shahi Snan days if you are with children or elderly people.
- Walk with the flow of the crowd; never push or run.
- Do not stop on stairs, ramps or bridges.
- Keep your phone charged and save the helplines.
- Follow the one-way routes and the instructions of police and volunteers.
At the ghats
- Bathe only inside the barricaded area; the current can be strong.
- Leave valuables at your stay and watch out for pickpockets.
- Agree any puja dakshina in advance and ask for a receipt.
Frequently asked questions
What number do I call in an emergency at the Kumbh Mela?
Call police on 100 and an ambulance on 102 / 108, or 112 for any emergency. Police help desks and medical posts are set up near the ghats; tap a number below to call.
What should I do if someone in my group gets lost?
Go to the nearest police help desk or lost-and-found centre, give a description and a photo, and report it on our Lost & Found page. Stay at your agreed meeting point.
Where can I get medical help?
Medical posts and ambulances are placed near the ghats and along the main routes. Use the map to find the nearest hospital or call the ambulance number.
How do I stay safe in the crowd on snan days?
Go early, keep children and elderly people close, avoid pushing, do not stop on stairs or bridges and follow the one-way routes and police instructions.
